Terms of service
TERMS OF SERVICE
Last updated: August 13, 2026
OVERVIEW
Welcome to NutriPawz! The terms “we”, “us”, “our” and “ours” refer to NutriPawz. NutriPawz operates this store and website, including all related information, content, features, tools, products and services, to provide you with a convenient shopping experience (the “Services”).
NutriPawz operates using Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, the “Terms” or “Terms of Service”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and include limitations of warranties and liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you confirm that you are of legal age in your jurisdiction or that you have the necessary permission to use our Services where permitted by applicable law.
To use the Services, including browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address and billing and shipping information.
You represent and warrant that all information you provide is accurate, current and complete and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account credentials and for activity conducted through your account.
You may not transfer, sell, assign or license your account to another person without our prior written consent.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions and representations of our products.
Please note that colors and the appearance of products may vary depending on your device, screen settings and configuration.
Product descriptions, specifications, availability and other product information may be changed or updated at any time, subject to applicable law.
We reserve the right to discontinue products or limit quantities available for purchase, subject to applicable law.
SECTION 3 – ORDERS
When you place an order, you are submitting a request to purchase the selected products.
BuyVerse reserves the right to accept or decline an order where permitted by applicable law.
Your order will be considered accepted once we confirm the order and the required payment has been successfully processed.
Please carefully review your order before submitting it.
If we are unable to accept, modify or cancel an order, we will make reasonable efforts to notify you using the contact information provided with your order.
Purchases are subject to our Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer rights applicable to your purchase.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change from time to time.
The price charged for a product will generally be the price displayed at the time the order is placed and will be shown in the order confirmation.
Applicable taxes and other charges will be calculated and displayed at checkout where required by applicable law.
Shipping charges, customs duties, import taxes or other applicable charges will be handled in accordance with applicable law and the information presented at checkout.
Prices displayed on our website may differ from prices offered by third-party websites or other sales channels.
Promotions may be subject to additional terms. If promotional terms conflict with these Terms, the promotional terms will apply to the extent of the conflict.
You agree to provide accurate and current billing and payment information for all purchases.
You represent that you are authorized to use the payment method provided for your purchase.
SECTION 5 – SHIPPING AND DELIVERY
We ship to the countries and regions available at checkout.
Estimated delivery times are provided for informational purposes and may vary due to circumstances outside our reasonable control, including carrier delays, customs processing, weather, holidays and other logistical circumstances.
We will make reasonable efforts to ensure that orders are processed and shipped within the timeframes communicated to you.
Customers are responsible for providing accurate and complete shipping information.
We are not responsible for delays caused by incorrect or incomplete information provided by the customer.
For consumers in the European Union, all mandatory legal rights relating to delivery, risk and responsibility for goods remain applicable under applicable law.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including trademarks, logos, text, images, graphics, product reviews, videos, audio, designs, selection and arrangement of content, are owned by or licensed to NutriPawz or the relevant rights holders and are protected by applicable intellectual property laws.
These Terms allow you to use the Services for personal and lawful purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit website content without our prior written permission, except where permitted by applicable law.
All rights not expressly granted under these Terms are reserved by NutriPawz and the applicable rights holders.
The names, logos, product names, service names, designs and slogans of NutriPawz may constitute trademarks of NutriPawz or their respective owners.
The Shopify name, logo and related trademarks belong to Shopify.
SECTION 7 – THIRD-PARTY TOOLS
As part of the Services, we may provide access to third-party tools or services that we do not control or operate.
Third-party tools may be provided “as is” and “as available” and may be subject to the terms and policies of the relevant third-party provider.
Your use of third-party tools is subject to the applicable terms of those providers.
We may introduce additional features, tools and services in the future, which will also be subject to these Terms unless otherwise stated.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, privacy practices, products or services of third-party websites.
If you access third-party websites through links on our website, you do so at your own risk.
You should review the applicable terms and privacy policies of any third-party website before using its services or making a transaction.
SECTION 9 – SHOPIFY
NutriPawz is powered by Shopify, which enables us to provide the Services.
However, purchases made through our store are transactions directly between you and NutriPawz.
Shopify is not responsible for any aspect of transactions between you and NutriPawz, including products purchased through our store, to the extent permitted by applicable law.
By using the Services, you acknowledge that Shopify and its affiliates are not responsible for claims, damages or liabilities arising from your purchases or transactions with NutriPawz, to the extent permitted by applicable law.
SECTION 10 – PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Our store is hosted on Shopify, and Shopify may collect and process certain information relating to your use of the Services in accordance with its own policies.
For more information about how we collect, use and protect personal information, please review our Privacy Policy.
SECTION 11 – FEEDBACK
If you submit, upload, publish, email or otherwise provide ideas, suggestions, reviews or other feedback (“Feedback”), you grant NutriPawz a worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback for purposes related to operating, improving and promoting the Services, subject to applicable law.
You represent that you have the necessary rights to provide the Feedback and that it does not violate the rights of any third party or applicable law.
We are not required to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback.
We may remove Feedback that we reasonably determine violates these Terms or applicable law.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct errors and update information where permitted by applicable law.
If an obvious pricing or product information error affects an order, we may contact you to correct the error or, where legally permitted, cancel the affected order and provide an appropriate refund.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services:
- For any unlawful or fraudulent purpose;
- To violate applicable laws or regulations;
- To infringe intellectual property or other rights;
- To harass, abuse, threaten or harm others;
- To submit false or misleading information;
- To transmit spam or malicious software;
- To impersonate another person or organization;
- To interfere with the operation or security of the Services;
- To collect personal information about others without authorization;
- To attempt to gain unauthorized access to our systems;
- To use automated methods to interfere with or abuse the Services.
We reserve the right to suspend or terminate access where permitted by applicable law if we reasonably determine that these Terms have been violated.
SECTION 14 – AGENTS
This section applies if you use, authorize, activate or otherwise cause an automated agent to access, use or interact with the Services.
“Agent” means software or a service capable of performing autonomous or semi-autonomous actions on behalf of a person or organization.
Agents must comply with applicable technical restrictions and must not attempt to bypass security measures, CAPTCHA systems or other access controls.
We may restrict or prevent automated access to the Services where permitted by applicable law.
SECTION 15 – TERMINATION
We may suspend or terminate access to the Services where permitted by applicable law if you violate these Terms or misuse the Services.
Termination will not affect rights or obligations that arose before termination.
Sections relating to intellectual property, privacy, liability, indemnification and any other provisions that by their nature should survive termination will continue to apply.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Services are provided on an “as available” basis.
We do not guarantee that the Services will always be uninterrupted, timely, secure or error-free.
Nothing in these Terms excludes or limits any statutory warranty, guarantee or consumer protection right that cannot legally be excluded or limited.
For consumers in the European Union and other jurisdictions with mandatory consumer protection laws, those statutory rights remain unaffected.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, NutriPawz and its affiliates, officers, employees, contractors, service providers and licensors will not be liable for indirect, incidental, special or consequential damages arising from your use of the Services or products purchased through the Services.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.
Nothing in these Terms limits mandatory consumer rights or statutory protections.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless NutriPawz and its affiliates, employees, contractors, service providers and licensors from claims or losses arising from your unlawful use of the Services or your violation of these Terms or applicable law.
This section does not limit any mandatory rights you have under applicable consumer protection laws.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our policies referenced herein, constitute the agreement between you and NutriPawz regarding your use of the Services and supersede previous agreements relating to the same subject matter.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent where required.
We may assign or transfer our rights and obligations where permitted by applicable law.
SECTION 22 – GOVERNING LAW AND CONSUMER RIGHTS
These Terms are governed by applicable law.
Nothing in these Terms is intended to exclude, restrict or limit mandatory consumer rights or protections provided by the laws applicable to your purchase.
For consumers in the European Union, mandatory consumer protection rights remain applicable regardless of any conflicting provision in these Terms.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
You can review the most current version of these Terms at any time on this page.
We may update or modify these Terms from time to time by publishing an updated version on our website.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
NutriPawz
Email: info.nutripawz@gmail.com
Location: Plovdiv, Bulgaria
